FAQ FOR ARTS AND CULTURE PARTNERS

Hello and welcome to Campus Philly’s Open Arts program! We’re thrilled that you’re interested in sharing Philadelphia’s arts and culture scene with college students in the area. Below we’ve outlined a few of our most frequently asked questions. If there is something that we have not covered, please reach out to Ella Strauss at ella@campusphilly.org.

 

We would like to become a cultural partner for Open Arts, how do we go about doing so?

That’s great news! Being an Open Arts member exposes your events and venues to thousands of college students at 30+ colleges and universities in the surrounding area. Becoming a partner is easy! Here are the quick next steps:

  1. Read through the Open Arts program requirements
  2. Next, email openarts@campusphilly.org to briefly introduce yourself, and your venue. We will set up a new membership meeting or call to further discuss the program and how Campus Philly can help to promote your events.
  3. Following our meeting, you will be asked to fill out the ADD A VENUEform.[U1]  By submitting this form, you are agreeing to all of the terms of our program requirements.
  4. Once the venue page has been completed and student discount information has been added, your venue and all student discounts will officially be listed on our site! You can then use our submit an event link to post free tickets and discounted ticket offers on the site throughout the semester. 
    NOTE: Submissions are due each Wednesday by noon for posting by the following Monday.

What kind of offers can we post to your site as an Open Arts partner?

  1. FREE TICKETED EVENTS* - Tickets that are for sale to the public, but you offer them to Open Arts member college students for free. 
  2. DISCOUNTED TICKET OFFER* - Tickets that are for sale to the public, but you offer them to Open Arts member college students for a discounted price. Students are always looking for a deal! We’ve found that tickets offered for $10 or less sell best. If you are able to offer a handful of these discounted tickets per event, it will attract a larger college audience, as many student groups purchase multiple tickets at once.
  3. ALWAYS FREE EVENTS** - Recurring events with free admission at your venue that you would like to promote to our college student audience for greater attendance.
  4. STUDENT DISCOUNTS** - Includes discounts on admission typically available only to students, including student rush tickets and special group rates. 

*We enter these ticket offers into our Eventgrid account and make them available for Open Arts students under the 'Events' section of our site.  Non-members will be given a direct link (that you provide) to purchase tickets directly from your venue at the normal price.

**
We will post these offers in the '
Year-Round Discount' section of openartsphilly.com.  We collect discount offers at the time you sign on with us, but if you have new offers throughout our partnership, please feel free to send them to openarts@campusphilly.org.

The event we would like to share is already free to everyone; can we still post it to the site?

Yes! We will post any routine or recurring “always-free” events in the 'Year-Round Discount' section of openartsphilly.com. We do this to make sure that the student-only offers stand out on the site. To bring greater student attention to special opportunities, partners are allowed to submit one "already free" event listing per month in addition to their free ticketed events and student discount offers.   

 The event for our free ticket offer doesn’t occur until later in the year, when should we share our offer?

Please share your offer as soon as you can - the earlier you post your event, the better!! Many students use openartsphilly.com to look for events to attend well in advance for class projects and special outings. Sharing the event early allows the Open Arts team time to incorporate the promotion into our student communications and promotions, and will give you an idea of demand, and the opportunity to adjust your offer accordingly. As soon as you know for which events or performances you’d like to offer free tickets, please let us know.

We have a system for processing tickets through our box office, how will we receive registration confirmation and payment for the tickets claimed through the Open Arts program?

In an effort to make this as easy as possible for you, here’s how it works when a student claims a free ticket offer:

  1. Students claim offers for free tickets through our Eventgrid account and receive a ticket voucher that they are required to print and bring with them to your event, along with their college ID.
  2. We will then send you an email notice with the names of all registrants (you set the frequency and contact person when filling out the submit an event form),
  3. Students are encouraged to arrive at least 15 minutes before the event, at which time you can confirm their seat assignment and allow them entry to the event
  4. For events where money is collected, Eventgrid will automatically mail a check to the address you specify on the “submit an event” form. There will be a 3% credit card processing fee on all orders.

We have our own ticketing system, are we able to use it?

 Partners are welcome to use their own ticket system. If you choose to do so, we have a few requests:

  1. Whenever possible, please create a specific, trackable link for Open Arts members who order tickets via your site. This allows Open Arts to track how many tickets are being purchased by our members.
  2. One week after the performance or event, send a final attendance report sent to Open Arts at openarts@campusphilly.org  

 

We have our own ticketing system, are we able to use it?

            Partners are welcome to use their own ticket system. If you choose to do so, we have a few requests:

1.     Whenever possible, please create a specific, trackable link for Open Arts members who order tickets via your site. This allows Open Arts to track how many tickets are being purchased by our members.

2.    One week after the performance or event, send a final attendance report sent to Open Arts at openarts@campusphilly.org